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FEI-Elcom Tech, Inc.
260 Union Street
Northvale, NJ 07647
Phone: 201-767-8030
Fax: 201-767-1326

Customer Service

Elcom’s products are designed and manufactured with reliability and performance as the primary goal. However, if warranty or service support is required, you can be assured that we will respond quickly to resolve any issues.

Returning a Product for Repair

Should any of Elcom’s products need to be returned for repair, you can be confident that the performance and accuracy of your repaired product will support your needs. During the repair process, defects are recorded while preventative and corrective actions are implemented to prevent recurrence of future failures. Each and every warranty return undergoes a root cause analysis resulting in a CAR (Corrective Action Report), available upon request. Elcom maintains open communications with its customers during the repair process. Engineering support is available when applications issues arise.

For General Information, please contact Customer Service:

EMAIL CUSTOMER SERVICE


Phone: (201) 767-8030 x 280
Fax: (201) 767-1326

EMAIL SALES


Phone: (201) 767-8030 x 271
Fax: (201) 767-1326

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